Wed, 2023-10-18 09:00
PS
Hi,
I have received a new license by email that states that is valid until October 1st, 2021. However, when I try to install says that had already expired on 01 April 2021. I had already checked multiple times, removed ARIS and still gives the message that the license has expired when I select the new one.
How can I update to the new license?
Best,
Pedro Sobreiro
Dear Pedro,
we had a temporary problem with the license key generation that should have been fixed now. You should have received an e-mail with the correct license keys now.
Best regards,
Greg
Dear Gergely,
Yes, the problem is solved. I have already managed to install the new license.
Thanks for the support.
Best regards,
Pedro Sobreiro