VB

Goodafternoon,

We're going to add/connect KPI's to our processses (level 3 and 4 eBPMNc).

This would be done by adding the KPI's to a FAD, which is an assignment of in this case a level 4 eBPMNc process.

As I see it there are three ways of connecting a KPI;

Say for instance there is a specific KPI which measures step 2 till 7 in a specific level 4 process would I;

1) Model it at the level above (level 3 FAD, assignment of level 3 eBPMNc) and specify, very specific in description/definition, that this KPI is ONLY measured/active between step 2-7 for the level 4 process?

2)Model it at a level 4 FAD (steps 2,3,4,5,6 and 7) of the level 4 eBPMNc process?

3) Model it at level 4 FAD (steps 2 and 7) of the level 4 eBPMNc process?

My experience with other companies, would be to put it on the level 3 FAD and specify, but what would you all suggest  as best practise?

Thanks in advance,

BR,

Vincent Bakker 

by M. Zschuckelt
Posted on Wed, 12/08/2021 - 18:02

Just an idea, if what you are measuring is the duration from step 2 to 7: In this case your KPI would be a derived KPI from 2 measurements: The time of the triggering event of step 2 and the time of the completion event of step 7. In your KPI tree you would declare the duration as derived from those 2 measurements. If you do it like this you would have to model it in the EPC, because the events do not have a FAD.

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by Vincent Bakker
Posted on Wed, 12/15/2021 - 10:51

Hello,

Thank you for you answer an suggestion. I'll further discuss this!

Best regards,

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