LB

This will likely end up at SAG support, but trying here first.

Context: ARIS 10 SP7. Same behavior in ARIS Connect and in Architect

I run the stock Output Object Information in a Table report with all relations and attributes for export. It has worked wonders for a long time.

For unknown reason, I only get a fraction of the related objects into the generated Excel-file. At the same time, all the data is correctly in the database. Thus I have reason to believe that some content of some attribute, or formatting, of one of the objects that is to be exported messes things up.

Example: Is there special character, such as <*'  or similar, that can make the Excel generation stop?

Example: Is there any formatting of attributes that can make the Excel generation stop?

I get no error messages during report generation. Any advice to hunting down this behaviour is most appreciated.

Details of my scenario: I have a model (lets call it ASC model) with 65 Application System Classes. In other models, these ENCOMPASSES in total about 1300 Application System Types.

When I  use Output Object Information (table) on the ASC model, I get a correct list of Application System Classes, as well as a correct list (Excel sheet) of Encompasses. HOWEVER: The Excel sheet Application System Type only contains 33 Application System Types (when it should have been 1300).

Any advice is helpful. Never seen this behavior before.

by Torsten Haase
Posted on Fri, 06/07/2019 - 09:24

Hi Lars,

please have a look into the log directory of the abs (Aris Business Server) runnable.

There, you find the log files jsreport.log and internalerr.log. Checking these logs will probably help you tracking the error, if the excel report generation threw an exception.

Does the report "Output object information" with output format PDF return the complete result? If this result is complete, the cause should be that something is written into the excel cell which is not allowed (maybe something which is interpreted as formula, but has invalid syntax?).

BR, Torsten

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