Hello everybody,
I recently installed ARIS Express 2.1 Installation was completed and seems to be ok.
ARIS Express starts and offers the Home Page with model types and recent models.
When I try to create a new one or open a recent model, ARIS requires a user and password for a database named: 33ef3f90-7ade-... etc.
User system is shown as default and there seems to be a password already filled in.
Next mask asks for filter and language. There are two filters available: BPMN2.0 ARIS align mode or full method.
I tried several combinations of user and password and everytime I chose ok, nothing seems to happen.
On the other hand, AEX does not ask for my Community account for registration.
Any ideas why ARIS Express asks for a database login ?
kind regards
Ubi
Hi Ubi,
that is a side effect of a bug which is already fixed. This can happen very rarely, so it was hard to find... However, soon, we plan an update which does not contain that bug. As soon as this release is public.
The community account is not requested because you already installed Express on this machine (even if you remove Express, the registration check is kept).
To get rid of that bug, please do the following:
- Close Express
- in the windows Explorer, move to the following folder:
c:\documents and settings\<your user>\ARISExpress\server
(it can also be "Dokumente and Einstellungen" in a German system) - delete that complete folder
- Start Express again
- After starting, give Express an few additional seconds to initialize...
I hope this helps.
As I said, the next release will fix this.
Bye,
Frank