Cannot import Proprietary Filter in ARIS Cloud for Partners

Posted by Vassiliki Spentzou

Posted on Thu, 05/02/2019 - 14:42 in ARIS Cloud Support

Dear sirs

I have just created a new project room and tried to import a proprietary filter . this was not feasible and i am prompted that i am missing an Access License .

I have looked for it in User mgt area but there was nothing relevant there :(

Could you pls advise ?

3.8k

by Christoph Lorenz

Posted on Thu, 05/02/2019 - 15:39

The ARIS Access license is not available in ARIS Cloud Advanced. With this license you can export and imported decrypted filters.

Without this license you can import / export encrypted filter.

The solution could be to export the filter again in the base system with a user WITHOUT access license

Best regards

Christoph

by Vassiliki Spentzou Author

Posted on Thu, 05/02/2019 - 16:30

Dear Christoph

Thank you very much for this advise below The base system is an on premise ARIS 10 environment (i.e. not another ARIS Cloud project room). Would your suggestion apply to this as well ?

Thank you in advance

by Christoph Lorenz

Posted on Thu, 05/02/2019 - 18:03

Yes

The user in the on prem system has to be without Acccess license

regards

Christoph

by Vassiliki Spentzou Author

Posted on Sat, 05/04/2019 - 19:04

Dear Cristoph

Your advise helped me to import in the end the proprietary filter. Then i tried the template and i got another message that stg went wrong and that i have to check the log files.

What is more i then imported the custom reports of this customer and although it was implemented without errors i found out that i cannot make them available in Cloud!

Your advise would be really useful

Thank you in advance

Cannot import Proprietary Filter in ARIS Cloud for Partners

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