ARIS Express Launcher.cfg problem--jre not found

Comments

by Frank Weyand

Posted on 2019-09-02

Hi,

there are two things you can try:

fix the problem with the launcher cfg (whereas we did not find the root problem actually)
- and -
use the webstart version.

Let us try the first idea first:

You can try to place a file named "launcher.cfg" in the folder "<Express installation folder>\client\" with the following content:

<?xml version="1.0" encoding="utf-8"?>
<launcherConfig>
  <jvmParams
    jvmPath="./jre"
    jars="./lib"
    userConfigPath=""
    jvmOptions="-Xmx750m;-XX:PermSize=64m;-XX:MaxPermSize=160m;-XX:+DisableExplicitGC;-Dsun.java2d.d3d=false;-Dsun.locale.formatasdefault=true"
    AutomaticMemoryManagement="true" />
</launcherConfig>

and: copy the file named "msvcr100.dll" (will be in a sub folder of the JRE in Express) to <Express installtion folder>\client\ ."

Does this work?

If not, go for solution 2: the "download way for non-windows systems" (which does run on windows actually, whereas you need a locally installed JRE).

Bye,

Frank

by MARCOS VINICIUS BENT ROSA

Posted on 2020-10-14

Thanks!

It helped me with my problem!

by Giovanny Rodriguez

Posted on 2020-11-25

Hola Frank, gracias por la ayuda, lo unico que hice y me funciono fue buscar el archivo "msvcr100.dll" en carpeta bin que está dentro de la carpeta jre, a su vez esta carpeta esta en la carpeta client y lo copie en la carpeta client.

by home aaa

Posted on 2023-06-23

you are too good

by Sonja Brauner

Posted on 2021-03-17

Thank you! very helpful :)

by Armando Dominguez

Posted on 2021-09-17

Hola Frank, muchas gracias me sirvio la primera opcion.

by Yahia AlMasri

Posted on 2022-04-07

Thank you Frank

it works

Yahia Masri

by Marcel Hesse

Posted on 2022-04-11

Hello Frank,

this solution has solved my problem. Thanks a lot!

Marcel

by Salvador Beltran Huitron

Posted on 2022-06-20

Thanks Frank,

Solution-1 still working today. Very helpful your guide.

by Nicola Lacalamita

Posted on 2022-06-21

I can't do all the things you have written. Is there a download of the jre and cfg those can solve the problems?

by Maria Krousaniotaki

Posted on 2022-07-15

Thanks solution No1 it worked!

by Bob Chu Author

Posted on 2019-09-05

Hi，Frank

The approach 1 works. Thanks a lot. I do not expect the help comes in so fast and solves the problem at one try.

I am impressed with Softwarre A&G that it even supports a community edition product.

A big thanks to you, Frank!

BR,

Bob

by Frank Weyand

Posted on 2019-09-05

Hi,

you're welcome. Thank you for you feedback; thus, we know how users can fix this problem if it appears again. The underlaying problem could be bases on access rights on the local machine... we will do further investigations about this.

Bye,

Frank

by Ines Gni

Posted on 2022-09-04

3 years has been passed, problem is still here, i haven't good words, it's very sad

by Karina Kasimova

Posted on 2020-05-26

Thanks!!!!!!!!!

by Arne Reimers

Posted on 2020-10-10

I ran into the exact same problem today, and I have full administrator rights on my Windows machine. Will try the provided solutions.

by Arne Reimers

Posted on 2020-10-10

Solution 1 worked for me, so thank you.

by julia petrova

Posted on 2020-12-03

Привет. Проблема при запуске Aris Express, говорится в сообщении об ошибке: Не удалось найти JRE в указанном каталоге. Пожалуйста, восстановите настройки в лаунчере.cfg и повторите попытку. Помогите пожалуйста решить проблему.

by Karel Booysen

Posted on 2020-12-14

It works, awesome tkanks

by Larbi Arlond

Posted on 2021-12-19

thanks Frank works 100%

by David Kessler

Posted on 2022-08-23

You can try to place a file named "launcher.cfg" in the folder "<Express installation folder>\client\" with the following content:

<?xml version="1.0" encoding="utf-8"?>
<launcherConfig>
  <jvmParams
    jvmPath="./jre"
    jars="./lib"
    userConfigPath=""
    jvmOptions="-Xmx750m;-XX:PermSize=64m;-XX:MaxPermSize=160m;-XX:+DisableExplicitGC;-Dsun.java2d.d3d=false;-Dsun.locale.formatasdefault=true"
    AutomaticMemoryManagement="true" />
</launcherConfig>

You mean create this file from scratch in a text editor?

and: copy the file named "msvcr100.dll" (will be in a sub folder of the JRE in Express) to <Express installtion folder>\client\ ."

Couldn't find this file in the JRE or anywhere else - nor even in the backup from my first installation, which suffered from the same launch problem.

by David Kessler

Posted on 2022-08-28

Couldn't find a solution. Tried uninstalling and reinstalling (twice). Didn't solve the problem. Finally I uninstalled it but DIDN'T reinstall it. That solved the problem.