cfs's picture

I have compiled some thoughts on the "relationship" between processes, the IT function, and the CIO (Chief Information Officer) in a blog article on

The article sets out to answer the following five questions:

  • How much process know-how does a CIO need?
  • Which role IT should/could/must adopt regarding the design of business processes?
  • What is necessary for successful process innovation?
  • (IT) sucess factors for process optimization alignment with business departments
  • What business process management mistakes a COI should avoid


It is available at  (unfortunately, at this time, only in German).

But - depending on this group's feedback - I might be persuaded to translate the article into English...




Tags: BPM