Hi,
I have registered by creating the username successfully in website. But unable to login. The message that I am getting is below. Please let me know how to resolve this.
'Unable to connect to ARIS Community. Please connect to the Internet when running ARIS Express for the first time so that your login data can be checked. In addition, please check your system's proxy settings under Internet Options'
Regards,
Koti
Hi,
different reasons are possible.
1.) Your network does not allow for java applications to connect to the internet
-> in that case, ask your IT
2.) your proxy settings are not correct.
-> please check them
3.) in case of the windows version, the used software is not able to get through the proxy
proceed like this:
a.) install the webstart version (http://download.ariscommunity.com/express.jnlp)
b.) start and register
c.) uninstall the webstart version via the java panel, in the system panel
d.) now ARIS Express, also the windows version is registered.
I would start with "3.)"
Bye,
Frank