MN

One of our model's contents went missing after moving model to another directory. The canvas is completely blank except few text annotations/attributes.
We have had similar problem before, but we recreated quite small model which went missing. This time manual recreation is not an option. This is a critical problem.

What caused this? How to get model contents back?

I have manually created database backup where the missing model is present but can not restore, because there are much work done with other models after the backup.

by Runé Becker
Badge for 'Mastermind' achievement
Posted on Mon, 09/25/2023 - 10:38

Dear Mikk,

You can merge your correct model from the database backup to your current database via Architect. That way, ARIS will add only missing information from the source to the target model. For that you need both databases restored, but could leave the older database backup offline (not activated for publishing), because only Architect needs access temporarily for the merging the model.

For disappearing model content there are could be several root causes.

Cheers
Runé

0

Featured achievement

Rookie
Say hello to the ARIS Community! Personalize your community experience by following forums or tags, liking a post or uploading a profile picture.
Recent Unlocks

Leaderboard

|
icon-arrow-down icon-arrow-cerulean-left icon-arrow-cerulean-right icon-arrow-down icon-arrow-left icon-arrow-right icon-arrow icon-back icon-close icon-comments icon-correct-answer icon-tick icon-download icon-facebook icon-flag icon-google-plus icon-hamburger icon-in icon-info icon-instagram icon-login-true icon-login icon-mail-notification icon-mail icon-mortarboard icon-newsletter icon-notification icon-pinterest icon-plus icon-rss icon-search icon-share icon-shield icon-snapchat icon-star icon-tutorials icon-twitter icon-universities icon-videos icon-views icon-whatsapp icon-xing icon-youtube icon-jobs icon-heart icon-heart2 aris-express bpm-glossary help-intro help-design Process_Mining_Icon help-publishing help-administration help-dashboarding help-archive help-risk icon-knowledge icon-question icon-events icon-message icon-more icon-pencil forum-icon icon-lock