saira.juarezr's picture
Hello,
 
I'm using ARIS Cloud Advanced, but since last Sunday, the reporting tool does not work. When launching any report, we have the  message: 
"Running Report... The action will be performed soo. It is currently in the queue waiting to be processed"  and after several minutes (40 - 60 minutes) sometimes it finishes well and sometimes show "Unknown error" message.
 
This happens on any report in any database, even a standard ARIS Cloud Elements database.
 
Is it possible to restart project room or how can I solve this problem?
 
Thanks a lot.
 
 
Tags: ARIS Advanced ARIS Report Reports 
Attachments:Image icon ReportMessage.jpg